With the release of Gofigure, Poly needs to be updated to the latest firmware for best performance.
If you are unsure of the firmware version that your Poly is currently using, please navigate to Access Point Mode and scroll to the bottom of the page. The firmware version will be displayed there.
* WARNING *
PLEASE DO NOT CHARGE YOUR POLY AT THE SAME TIME AS UPDATING. THIS COULD RESULT IN THE UPDATE BEING INTERRUPTED AND CORRUPTING YOUR DEVICE.
To initiate the update:
1. If your Poly firmware is lower than the current firmware version listed above, then please connect Poly to a wireless network with access to the Internet (please ensure that your P-status light is displaying a solid colour – this means that it is connected to a network).
2. Poly will then begin to search for an update and automatically download the available firmware.
3. Please leave your device connected for twenty-minutes whilst the download completes.
To complete the update:
1. Turn off Mojo/Poly and wait until the P-status light goes out
2. Turn on Mojo/Poly and then wait 20-minutes
3. Turn off Mojo/Poly and wait until the P-status light goes out
4. Turn on Mojo/Poly
5. Forget Poly as a Bluetooth device on your connected device
6. Switch off the Bluetooth on your device (to clear the cache)
7. Turn on Bluetooth and pair with Poly again.
